30 Days Easy Return/Exchange
We have high-quality control standard to make sure all the products we ship in perfect conditions, if you are not 100% satisfied with the items you received, we gladly accept the return & exchange within 30 days of receipt, please make sure items in new condition.
Am I allowed to return exchange the order?
You can return exchange within 30 days of receipt for most items in new condition.
What is your Return & Exchange Policy?
- You have 30 days to decide if an item is right for you. If not, you can certainly come to us within 30 days of receipt.
- Flash sale products, Jewelry are not covered by warranty.
- Returns must be received in new condition; unused, unworn, unwashed. Items returned with obvious use, makeup, deodorant, perfume,similar product stains will be subject to refusal.
- Any address on the parcel is not approved return address, we don’t accept the returned package without authorized return address from customer service.
- We do not accept packages returned using C.O.D. service. Return shipping charges are non-refundable.
- Please return through your local post office to avoid tax.
- We will offer full refund on all items that have been returned. And please note that customers are responsible for the return shipping fee.
How to return the order?
- Contact us via Chat or Email to start your return.
- Once we receive your request, we’ll be in touch and provide return instructions and refund options - you'll need to reply with your preferred refund option.
- You'll need to ship your item(s) to the return address provided, then share the shipment tracking information with us.
- That's it! Once we receive your returned package, we'll take care of the rest and process your refund as soon as possible.
How long will it take to get my refund?
The refund will be issued within 7 business days upon the receipt by our warehouse verified the conditions of the items.
What if my package was refused was undeliverable?
- Want to reship a refused undeliverable package? No problem. We offer free resend as soon as the previous order returned.
- Whether you are willing to get a resend refund, please contact us, we will reply in 1 working day except for weekends